Terms of Service

These Terms of Service govern your use of services provided by Tenjin Tech Company LLC ("we", "us", or "our"). By using our services, you agree to these terms.

1. Services

We provide IT services including DX consulting, AI/ML development, cloud development, and data infrastructure. Specific service details and pricing will be outlined in individual contracts or estimates.

2. Contracts

An individual contract will be established between you and us for all service engagements. Contract details including deadlines, fees, and payment terms will be set out in the written agreement.

3. Prohibited Activities

When using our services, you must not:

  • Violate applicable laws or regulations
  • Infringe upon the rights of Tenjin Tech or any third party
  • Interfere with or disrupt the operation of our services
  • Engage in any other activity we deem inappropriate

4. Disclaimer

We provide our services in good faith. However, we are not liable for damages caused by natural disasters, force majeure, server failures, network outages, or other technical or infrastructure factors.

5. Confidentiality

We treat all information provided by you as confidential and will not disclose it to third parties without your permission, except as required by law or where the information is already publicly known.

6. Amendments

We may update these Terms of Service as necessary. Updated terms become effective upon publication on our website.

7. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of Japan. Any disputes relating to our services shall be subject to the exclusive jurisdiction of the court having jurisdiction over our registered location.

Established: December 11, 2025